Terms and Conditions

The following terms and conditions shall apply, unless otherwise have been agreed on in writing. These terms & conditions shall become binding when the order is placed, be it in writing or verbally. The agreed prices are, unless stated otherwise, gross prices. Costs for items such as travel, accommodation and materials, as well as the applicable VAT, shall be charged in addition.

1 Registration for open-enrolment programs, mentorships and trainings

Open-enrolment programs, mentorships and trainings are those courses that are publicly advertised in our catalogue or in advertisements. Registrations should be made in writing, by e-mail or via the website. The booking will be confirmed in writing. Shortly after your registration you will receive a written confirmation and an invoice.

2 Offerings for in-house workshops & trainings

In-house workshops and trainings are internal to client companies. They are only carried out on request. Price quotations in written offers shall remain valid for three months, options for certain dates for one month, starting from the date of the offer.

3 Payment terms

Invoices are payable immediately upon receipt without discounts. Payments shall be received at least one week prior to the start of the program, mentorship, training or workshop. If the invoice amount has not been received within 30 days from the invoice date, SoulPilot is entitled to charge delay fees (interests). The interest rate shall be 10%-points p. a. above the interest rate of the Spanish Central Bank in effect at the time of invoicing.

Payments shall generally be made net of any bank or transaction fees for the recipient. This shall also apply to payments from abroad, even in such cases where a transaction fee is normally levied by the respective financial institutions involved. The costs of the payment transfer shall always be the responsibility of the payer.

4 Cancellation policy for open-enrollment programs, mentorships & trainings

Your registration shall be binding. The full program, mentorship or training fee shall be due upon cancellation. However, we prefer that you find a suitable replacement in such cases to take over your place.

Cancellations for accommodation – if applicable – shall be made directly with the event house, according to their existing conditions.

5 Cancellation policy for in-house workshops & trainings

If an order or date is cancelled by the customer, and if the date cannot be used for another workshop or training, cancellation costs shall become due as follows:

When the event is rescheduled:

In case of cancellation up to 60 days in advance: 0%

In case of cancellation up to 30 days in advance: 20%

In case of cancellation up to 15 days in advance 75% of the agreed fee

When the event will not be rescheduled:

In case of cancellation up to 60 days in advance: 10%

In case of cancellation up to 30 days in advance: 40%

In case of cancellation up to 15 days in advance: 100% of the agreed fee.

6 Cancellation policy for coachings

Coachings with a scheduled length of up to 120 minutes can be cancelled or postponed up to 48 hours in advance for free. After that 100% of the agreed fee will apply.

Coachings with a scheduled length of 120-240 minutes can be cancelled or postponed up to 3 days in advance for free. After that 100% of the agreed fee will apply.

For Coachings with a scheduled, consecutive length of 240 minutes or more per format – like the Diamond Coaching Day – the cancellation policy for in-house workshops & trainings (§5) does apply.

7 Change in scope of performances

The content and structure of the program, mentorship & training, as well as the use of the trainers may be changed as long as the overall nature of the program & training remains the same. This shall not give participants the right to rescind the contract or reduce the invoiced amount.

8 Program & training cancellation

SoulPilot reserves the right to cancel open-enrolment programs & trainings up until 3 days before their start, and to offer alternate dates if there are not enough participants (usually, fewer than 5 participants).

When a program, mentorship, training, workshop or coaching does not take place due to illness of the trainer, Force Majeure or other unforeseeable events, there shall be no claim to having the program/mentorship/training/workshop/coaching take place. There shall be no claim to reimbursement of travel and accommodation costs, neither of lost work. There shall be no liability for incidental damage, in particular, lost profits or third party claims.

9 Confidential information, privacy protection

The contractual partners shall treat essential matters, that are not publicly known and which affect the other contractual partner, with the confidentiality customary in usual conduct of coaching business. They shall process or utilize personal data of the other contractual partner only for the contractual purposes. This includes the use of credentials for promotional alerts of follow-up events. The contractual partners shall, in particular, protect these data from unauthorized access, and share them with third parties only with the consent of the other contractual partner.

10 Copyrights

By registering, participants agree to comply with the following: program & training -related binders, electronic documents etc. are subject to copyright and must not be duplicated photo-mechanically or electronically at any time or for any reason; they are intended only for the personal use of the course participants and must not be shared with third parties.

11 Liability

Each program/mentorship/trainings/workshop/coaching shall be prepared and conducted according to the current state of the art. We shall not assume any liability for advice given, or for the utilization of knowledge acquired.

SoulPilot shall not be liable for damage caused by participants intentionally or in gross negligence.

We emphasize that insights bringing programs, mentorships, trainings, workshops and coachings are always subject to particular risk. All participants should feel prepared to accept the challenges of the program/mentorship/training/workshop/coaching. They shall bear the responsibility for their own actions and for their physical and mental health. The program/mentorship/training/workshop/coaching is not a substitute for medical or psychotherapeutic treatment. If you are physically or mentally unstable or under medical treatment, please check with your medical doctor or therapist beforehand whether your participation in the program/mentorship/training/workshop/coaching seems to be meaningful and inform the training/workshop/coaching head about this at the beginning of the event.

SoulPilot shall not assume any responsibility for disadvantages resulting from the fact that a participant does not fulfil the prerequisites for a program/mentorship/training/workshop/coaching.

We reserve the right to exclude participants from the event program if they damage our reputation as a guest at event locations. The costs arising from such an early departure shall be borne by the customer.

12 Additional Disclaimer for Breathworks

We do use breathwork as a tool in our programs, mentorships, workshops and trainings.

SoulPilot is not a medical practice and the facilitators are not medically trained. If you suffer from any serious condition you should check with your medical practitioner prior to breathing with us.

The breathing approach we use is not advised for conditions such as, but not limited to bi-polar, schizophrenia, cardiovascular disease, acute heart conditions, epilepsy, glaucoma, detached retina, or high blood pressure. Nor is it advised if you have a delicate pregnancy or are in the first trimester (first three months) of pregnancy. Likewise, if you are on any medications you are advised to seek medical counsel prior to joining us.

13 Clause regarding sects

SoulPilot events are based on a well-founded scientific basis, not on an ideology or the cult of a sec and are conducted by experienced coaches and trainers in their field. Consequently, we distance ourselves expressly from organisations such as Scientology and refuse to cooperate in any way with this or similar organizations or associated companies.

14 Court of referral

The court of referral and venue shall be Ibiza, Spain exclusively.

15 Final Provisions

The Spanish law shall apply for our business relationships and all legal relationships between us and our customers. If a provision of these Terms & Conditions or a provision in any other agreements should be or become ineffective, this shall not affect the effectiveness of all other provisions or agreements. Differing agreements made shall only be effective if they have been made in writing. For orders that have been arranged by us, but confirmed, delivered, executed and invoiced by the suppliers directly, the Terms & Conditions of the corresponding supplier shall apply.

16 Company Details

Taya Stapelfeldt

Email: taya@ibizasomatic.com

Privacy Policy

Internet site content
The authors assume no guarantee whatsoever for the currentness or correctness of content or completeness of the information presented on their website, other than where errors have been incorporated intentionally or through gross negligence. This refers to possible damages of a material or non-material nature to a third party which have been caused by the use of this website. All offers are open and non-binding. The authors expressly reserve the right to alter or extend or delete the website in part or in its entirety or to cease publication from time to time or irrevocably without giving prior notification.

Data protection
Insofar as the possibility exists within this website of entering personal data (e-mail addresses, names, postal addresses) this is done on a purely voluntary basis. The authors expressly declare that they do not pass this data to any third party.

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Taya Stapelfeldt

Email: taya@ibizasomatic.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the state in which our company is headquartered.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of EU General Data Protection Regulation (GDPR). The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) of EU General Data Protection Regulation (GDPR), which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) of EU General Data Protection Regulation (GDPR). You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

4. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) of EU General Data Protection Regulation. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

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